CrewLAB’s User Roles include Coach, Captain, Athlete, and Supporter. These Roles help manage access and responsibilities—Coaches oversee the entire team with full privileges, Captains can manage the Calendar and limited Roster functions, Athletes primarily communicate with Team Members, log their training and related activities, and track their well-being, progress, and performance. Supporters are those who have an interest in the team but are not on the team, such as administrators, parents, alumni, and fans and therefore have limited visibility and ability to interact with the team on CrewLAB.

Athlete

Athletes (and all Team Members, no matter their Role) can:

• Log Daily Check-Ins and see personal Check-In Trends in the Analytics page
• Share and edit their own Activities (Workouts, Videos, Posts, and Calendar Events)
• Like and Comment on others’ Activities
• RSVP to and log Workouts against Calendar Events
• View individual, squad, and Team Analytics and Leaderboards
• Participate in Chats they have been added to
• Edit their own Profile
• Invite Athletes and Supporters to the Team

Coach

Beyond what all Team Members can do, Coaches can:

• Edit any Team Member’s RSVP on Calendar Events
• See Analytics for all Team Members on the pages for Daily Check-In, Attendance, Load Management, and Team Engagement
• Edit any Team Member’s Profile information
• Change any Team Member’s Role
• Create Custom Chat channels
• Edit which Team Members can access any given Custom Chat channel
• Invite any type of User Role to the Team

Captain

Captains can’t do everything Coaches can do, but beyond Athletes, Captains can:

• Remove people from the Team
• Promote people to Captain
• Create and edit Squads
• Create and edit Lineups
• Edit someone else’s Calendar Events
• Edit the overall Team settings, like the name and description
• Remove prohibited content
• Invite Captains, Athletes, and Supporters to the Team

Supporter

Supporters can:

• View limited information for Calendar Events
• View a limited version of the team Roster
• Chat in a limited number of channels with Coaches and Supporters
• Invite Supporters to the Team

Changing a User Role

A Coach or Captain can change a Team Member’s Role by taking the following steps:

1. Navigate to the Roster
2. Select a Team Member to view their Profile
3. Navigate to the “Details” tab of the Profile
4. Change the “Role” field in the “Overview” section