Building winning swim clubs, joyfully

The Official Coaching Software Supplier of USA Swimming, with MAAPP-compliant direct messaging, wellness insights, and team culture tools.

USA Swimming and CrewLAB Proud Parnters

MORE THAN JUST MESSAGING

CrewLAB is your digital Assistant Coach

A graphic containing a iMac desktop and mobile phone, as well as decorative graphics (blobs, lines and star bursts). The iMac screen contains a view of the athlete profile, including data of their training. The mobile screen includes the Team Chat feature.

Centralized team channels

Replace scattered texts, email chains, and messaging apps with organized channels your whole program can access.

MAAPP-compliant direct messaging

Safely message athletes individually from inside the app. No personal phone numbers or awkward boundaries.

Pin, archive & attach

Pin important messages, see read receipts, send meet schedules, and documents without them getting buried.

BUILT WITH INTENTION

MAAPP-compliant direct messaging

CrewLAB is the first platform to natively meet USA Swimming’s MAAPP requirements for direct messaging. Every message with a minor athlete automatically includes parent visibility with no manual setup. Your team’s communication in one organized, professional space.

CLUB MANAGEMENT

Run your club from one modern platform

Registrations icon. Clipboard with pencil in lower right.

Registrations

Sign people up in minutes.
Unified online registration for seasons, camps, events, and programs. Integrated waivers. Live rosters that auto-update. Athlete-level compliance tracking from day one.

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Payments

Stop chasing money.
Modern payment processing via Stripe — CC, ACH, Apple Pay. Recurring billing, payment plans, discount codes and bulk refunds. Transaction-level reporting. Pass fees to members or absorb them.

Chat team icon, with two speech bubbles overlapping.

Communications

Complete club communication.
Cross-club messaging in the app athletes already check daily. Club-wide calendar and scheduling. SafeSport / MAAPP-compliant moderation. Engagement tracking, read receipts, and follow-ups.

CULTURE AND WELLBEING

Culture builds results. Not the other way around.

Reflections & daily check-ins

Structured prompts give athletes a voice — especially the ones who won’t walk up and tell you. Use that data to start conversations with your athletes. 

Team Feed — the digital locker room

A private team space where athletes encourage one another, share workouts, and build team identity outside of results.

RSVP & attendance tracking

Know who’s coming before they show up. Plan smarter practices, spot absences early, and hold athletes accountable.

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Keep your team together between seasons!

CrewLAB’s off-season challenges give athletes a private space to stay accountable, build habits, and stay connected to the team. Join our Summer Smasher or Winter Wipeout challenges during the off-seasons.

Why swim teams choose CrewLAB

“With swimming, the majority of training time your head is underwater and you’re focused on what you’re doing. Being able to have a hub for the team online gives the team a greater sense of connection.”

Samuel Willstrop

Assistant Coach

“CrewLAB has allowed them to get competitive with each other to see who’s the most consistent.”

Jake Dacus

Head Coach

"CrewLAB provides our member clubs with a MAAPP-compliant, practical, day-to-day communication solution that reinforces transparency and accountability."

Kevin Ring

CEO, USA Swimming

"It’s a really effective tool for communication and pulling the whole thing together for a team.”

Janey Charlton

Athlete Development Lead

"Everything you're doing is finally helping coaches do what they do."

Club Greenwood Coach

“CrewLAB helps the team to build as a whole and make sure that we’re bringing everyone up together.”

Katie Dahl

Athlete