CREWLAB RESOURCES
Your go-to place to get the most out of CrewLAB
Guides
Step-by-step tutorials for success.
FAQs
Find answers to all your questions.
Tutorials
Learn from our video tutorials.
Product updates
Start using the latest updates.
HELP GUIDES
Popular topics
Getting started
New to CrewLAB? Start here!
What is CrewLAB?
Everything you can do with CrewLAB.
Winter Wipeout
Designed to keep athletes engaged.
Team Chat
Keep your team inspired.
Attendance and RSVPs
No more guess work on who's attending.
Team calendar
Supercharge your team with a shared calendar.
Athlete Insights
Unlock your team's full potential.
Wellbeing Journal
Prioritize your athlete's wellbeing.
Safety and Security
We take safety and security seriously.
Video Feedback
Strengthen the team culture with video feedback.
Workouts
Give the team clear expectations.
Roster and Squads
A place to keep your team organised.
FAQS
Find answers to all your questions.
Can I ask a real human my questions?
Absolutely! Book a demo to learn how CrewLAB can work for your unique needs and goals.
Will this be compliant (NCAA/IRA/ACRA/etc)?
Yes. Verified by dozens of compliance departments. CrewLAB meets all major athletic compliance requirements.
Do I have to give payment information to sign up for CrewLAB?
No credit card is required to start on our Free plan. Start immediately and upgrade when you're ready.
What payment methods can I use?
You can pay for CrewLAB with a debit or credit card, or by ACH deposit, wire transfer, or paper check.
Are you selling/sharing my data?
No. Your data stays private and secure. We don't sell, share, or monetize your team's information.
Are there any hidden fees like setup or cancellation?
None. Flat pricing with no limits on people, content, or tool usage on Pro. No setup fees, no cancellation fees.
Can I change my plan whenever I want?
Yes. Upgrade or downgrade anytime. Your data stays safe during plan changes.
What happens to my data if I change my plan?
Your data is always safe. Downgrading to Free just limits access to data older than 30 days - it doesn't delete anything.
Can I purchase CrewLAB Pro as an individual athlete?
Absolutely! You have two options:
- Join LabCats, a coached training community on CrewLAB Pro
- Upgrade to CrewLAB Pro from within the CrewLAB software
SUPPORT
Need help now?
VIDEO TUTORIALS
Learn from our video tutorials
Get started with CrewLAB
How to use Team Chat with CrewLAB
How coaches use CrewLAB Video
CONTACT US
Speak to a coaching expert
Simon Hoadley
Head Coach
Joe Rapaport
Head of Swimming