CrewLAB uses industry-standard encryption and access controls to safeguard user data.

Only Team Members can access team data. Coaches have full administrative control.

Your team owns your team’s data. CrewLAB never sells or shares data and does not use it for advertising or other purposes unrelated to improving your experience in the software.

You can request an export of your full dataset anytime, and request deletion if your team stops using the platform.

Yes. CrewLAB’s communication structure was designed in alignment with SafeSport guidelines. It prevents 1:1 Coach-Athlete messaging and ensures all interactions are transparent and auditable.

CrewLAB enforces group-only communication—messages can only occur team-wide or between one Coach and at least two other Team Members. This design reduces the risks inherent in private communications and encourages clarity and visibility.

Yes. All communication within CrewLAB is accessible to coaches and can be reviewed at any time, providing teams with a full audit trail of team interactions.

Unlike unmonitored platforms like SMS or Instagram, CrewLAB offers centralized, structured, and reviewable messaging within the same platform teams use for training and scheduling. This reduces the risk of misconduct and aligns with institutional policies.

CrewLAB is endorsed by groups like USRowing and #WeRideTogether for providing a compliant and transparent team environment. CrewLAB safeguards support athlete safety and well-being while maintaining efficient team operations.

CrewLAB is compliant when used correctly. Athlete use is voluntary and does not count toward NCAA hourly limits unless the activity is coach-directed or supervised.

Only if the activity is required by a Coach and serves an athletic purpose. Voluntary use of CrewLAB by Athletes does not fall under Countable Athletically Related Activities (CARA) per NCAA bylaw 17.02.1.

Coaches can indicate in CrewLAB which activities are CARA or RARA (Required Athletically Related Activities).

Coaches can schedule in CrewLAB required days off, academic breaks, and vacation periods to ensure alignment with institutional policies.

NCAA teams must designate coach roles, define compliance periods (e.g., summer or academic breaks), and ensure athletes are briefed on what can and can’t be logged.

Not formally, but CrewLAB follows HIPAA-aligned practices. We don’t store Personal Health Information or act on behalf of a covered healthcare entity.

No. Any health data in CrewLAB is self-reported, non-clinical, and used for personal tracking and Coach awareness—not treatment or diagnosis.