If something isn’t working as expected, start with these quick steps:

1 — Fully close and reopen the app

• Force quit CrewLAB
• Reopen the app and try the same action again

2 — Check your internet connection

• Ensure Wi-Fi or cellular data is on and stable
• Test another app or website to confirm connectivity

3 — Update to the latest version

• Open the App Store / Google Play and update CrewLAB
• Relaunch the app after updating

4 — Restart your device

• Turn your phone/tablet off and back on
• Open CrewLAB again after restarting

5 — Log out and back in

• Log out of CrewLAB
• Log back in using the correct email

Still Stuck?

Email support@crewlab.io with:

• A short description of the issue
• Your device type (iOS/Android + phone model)
• A screen recording or screenshots showing what’s happening