Run your club from one modern platform.

Streamline athlete, coach, and parent administration while deepening engagement across your organization. From registration to payments to training, integrated tools reduce friction, protect your operations, and personalize every step of the participant journey—for clubs and governing bodies alike.

A graphic containing a iMac desktop and mobile phone, as well as decorative graphics (blobs, lines and star bursts). The iMac screen contains a view of the athlete profile, including data of their training. The mobile screen includes the Team Chat feature.

Why clubs choose CrewLAB

Less admin, more impact:

Automate busywork so staff can focus on people, not paperwork.

Built-in integrity:

Compliance, permissions, and audit trails that scale with your program.

Member-first experiences:

Smooth onboarding, clear communication, and personalized pathways.

Ready to grow:

Flexible pricing, roles, and integrations that adapt as you expand.

Understanding CrewLAB's core club and load management features

Registrations icon. Clipboard with pencil in lower right.

Registration and Onboarding

  • Get teams set up in minutes with segment-specific flows.
  • Offer product and price options by role, level, or program.
  • First‑run, self‑serve experiences that build excitement from day one.
  • Connect compliance checks so everyone starts in good standing.

Registrations icon. Clipboard with pencil in lower right.

Access Control, Roles and Permissions

  • Deliver tailored logged‑in and logged‑out experiences.
  • Assign one‑to‑many roles with granular permissions and requirements.
  • Support parent‑child accounts so guardians can manage minors with the right access.
  • Keep data safe with role-based controls and auditability.

Payments icon. Wallet with a clasp, it also looks like some money (note) is slightly poking out.

Payment Processing

  • Make payments effortless across dues, programs, and events.
  • Flexible options: recurring billing, discounts, scholarships, and installments.
  • Auto‑generate invoices and receipts for members.
  • Connect to popular accounting tools so admins can reconcile with confidence.

Registrations icon. Clipboard with pencil in lower right.

Member Database

  • A single source of truth for every participant.
  • Capture contact, participation, eligibility, sport-specific, financial, and preference data.
  • Privacy-aware profiles with options for public rosters or data subsets.
  • Fast search, filters, and exports when you need them.

Chat team icon, with two speech bubbles overlapping.

Communication Tools

  • Cross‑channel messaging: email, SMS, and in‑app notifications.
  • Target the right groups with smart segments and real‑time updates.
  • Controls designed to support SafeSport and safeguarding best practices for coach–athlete interactions.
  • Track delivery, engagement, and follow‑ups.

Compliance icon. Shield with a cog inside.

Compliance

  • Keep every member in good standing with centralized requirements.
  • Manage agreements, waivers, attestations, and role‑based trainings.
  • Automate SafeSport/equivalent training and background checks.
  • Track statuses and expirations with reminders so nothing slips.

Registrations icon. Clipboard with pencil in lower right.

Competition Integration

  • Sync or batch upload rosters and eligibility to competition platforms.
  • Reduce duplicate, error‑prone data entry with streamlined workflows.
  • Ingest competition results to enrich member profiles and showcase progress.

Registrations icon. Clipboard with pencil in lower right.

Training and Performance 

  • Log workouts, set goals, and visualize progress over time.
  • Motivate teams with leaderboards, challenges, and feedback loops.
  • Support holistic well‑being with readiness check‑ins and notes.
  • Equip coaches with planning tools and athlete insights.

Registrations icon. Clipboard with pencil in lower right.

Administration, Reporting and Analytics

  • A “bird’s‑eye” dashboard for financial, operational, and experiential health.
  • Monitor growth, churn, engagement, and member feedback.
  • Apply manual controls and overrides across member experiences when needed.
  • Run reports on platform or connect to Business Intelligence tools for deeper analysis.

MORE THAN JUST SOFTWARE

CrewLAB is your culture infrastructure

CrewLAB simplifies team communication

“We’ve moved our entire team chat over to CrewLAB — even added recruits. It’s awesome.”

“We are using it to educate athletes on mindfulness and RPE.”

“They’re just way more engaged on CrewLAB than what we previously used.”

“Athletes tell us 100’s of things each day, so having the reasoning for missing practice has been a great help.”

“I don’t lose sleep wondering which of our athletes are getting in their extra workouts.”

Built for programs that expect more – even on a budget

FEATURE
Calendar access
Workout history
Video storage
Chat history
Support
Perfect for
Customization
FREE PLAN
30 days only
30 days only
30 days only
30 days only
Email support only
1 team
None
PRO PLAN
Unlimited history
Unlimited history
Unlimited storage
Full chat history
Email, phone and video support
1 team
None
ULTRA PLAN
Unlimited history
Unlimited history
Unlimited storage
Full chat history
Dedicated Success Coach
Multiple teams
Custom integration and features

Your data is always safe: Upgrading to Pro unlocks your full history. With the Free plan, you can only view the most recent 30 days – while older activity will be securely stored in the archive.

CrewLAB partners unite to deliver seamless integrations, cutting-edge innovation, and an engaged community.

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Discover how Rowing New Zealand connected their national team and automated selections with CrewLAB.

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From fragmented systems to unified operations: McMurry Swimming’s digital transformation

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Saint Josephs University logo - with their hawk mascot. One a maroon background.

Athlete‑Led Adoption Transforms St. Joseph’s Men’s Rowing with CrewLAB

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