Parent Guide

You’re here to support your child’s participation — registering them for programs, signing waivers, making payments, and staying informed about the team. This guide covers everything you need as a parent using CrewLAB to manage your child’s experience.

Creating a parent account

Download CrewLAB from the App Store or Google Play, or sign up at app.crewlab.io. Join your child’s team using a team code or an invite link — if your club has sent you a registration link, tap that first and it will walk you through account creation and connect you to the right program automatically.

CrewLAB supports parent-child linked accounts. Create your own account and link it to your child’s profile. This gives you the ability to:

  • Register your child for programs on their behalf
  • Sign waivers as a legal guardian
  • Make payments for registration, camps, and dues
  • View the team calendar and schedule
  • Receive communications from the club

What parents can see in CrewLAB

Parent accounts have the following visibility and access:

  • Roster — a limited-detail view of the team roster.
  • Calendar — event title, location, notes, and time. You can set your own athlete’s RSVP for practices.
  • Chat — you can message coaches and other parents.
  • Direct messages — you can view (but not send in) all messages between your minor athlete and their coach, so communication stays SafeSport and MAAPP compliant.
  • Payments tab — you’ll see the Club Shop with all listed programs and products, and can pay, sign waivers, and register on behalf of your child.

Privacy note: CrewLAB is built with athlete safety in mind. Parent accounts have appropriate visibility — you can see what you need to support your child, while peer interactions stay within the team.

Registering your child

To register your child for a program or make a one-off payment for a product (like travel fees, merch, or donations), find it on the Payments tab and click Register. Follow the registration flow — confirming your child’s details and signing any required waivers — then make your payment using ACH, card, or Google Pay. If you have a coupon, you can add the code at checkout.

You can view your payment history and any active payments from the Payments tab, under My Payments.

Staying informed as a parent

Your club’s communication channels will keep you updated on schedule changes, events, and important announcements. Make sure your notification settings are turned on.

Some clubs create a dedicated parent communication channel for logistics, volunteer coordination, and club announcements. If your club has one, you’ll see it in your Chat tab.