The Case for CrewLAB
Everything your board needs to know — costs, security, and what it replaces.
CrewLAB is a platform for sports clubs that combines payment collection, member registration, digital waivers, and team communication in one place. It replaces the patchwork of Venmo, spreadsheets, separate billing tools, and paper forms that most volunteer-run clubs rely on.
Your coaches likely already use CrewLAB for training. Adding payments and admin tools means you're consolidating, not adding another vendor.
Before and after CrewLAB
Most clubs run on a patchwork of tools that don't talk to each other. CrewLAB consolidates them into one platform your team already uses.
Without CrewLAB |
With CrewLAB |
|---|---|
Venmo / Zelle / checks for dues |
✓Stripe-powered payment collection (card + ACH) |
Google Forms for registration |
✓Built-in registration flows by program |
Paper waivers or DocuSign ($$$) |
✓Digital waivers with compliance tracking |
Spreadsheet to track who paid |
✓Real-time payment dashboard |
GroupMe / email chains for comms |
✓In-app messaging with smart segments |
Manual SafeSport tracking |
✓Automated compliance monitoring |
Separate coaching platform |
✓Coaching tools included (already in use) |
Cost comparison
Based on a 100-member club processing $50,000/year in payments. CrewLAB is price-competitive with every alternative — and includes coaching, registration, waivers, and compliance that competitors charge extra for or don't offer.
CrewLAB |
RegattaCentral |
Commit Swimming |
iCrew + Coaching |
|
|---|---|---|---|---|
Platform fee |
Included in rate |
Included in rate |
$2,490/yr |
$720–$900/yr |
Payment processing |
5.9% all-in |
~6% all-in |
2.9% + $0.30 + platform |
N/A (no payments) |
Coaching platform |
Included |
Not included |
Not included |
Separate cost |
Registration + waivers |
Included |
Limited |
Included |
Limited |
Est. annual cost |
~$2,950 |
~$3,000 |
~$3,940 |
~$2,800 |
5.9% all-in = Stripe processing + CrewLAB platform fee, bundled into one transparent rate. No hidden charges, no monthly minimums. Your club keeps what it collects minus processing. ACH rates are even lower.
Built for clubs that answer to a board
Board members worry about liability. Here's how CrewLAB addresses that directly.
Payment Security
Built on Stripe — the same infrastructure used by Amazon, Shopify, and thousands of businesses. PCI-DSS compliant. Your club never touches card numbers.
Data Protection
Role-based access controls. Parent-child accounts for minors. Privacy-aware profiles. Your data stays yours.
Compliance
SafeSport training tracking. Digital waivers with timestamps and audit trails. Background check integration for staff and volunteers.
Reliability
Cloud-hosted, redundant infrastructure. Data backed up continuously. No downtime during registration season.
From first call to first payment
Most clubs are up and running within 2–4 weeks — timed to your registration season.
Discovery Call
We learn about your club's needs and show you how CrewLAB works. 30 minutes.
Configuration
We set up your payment products, registration flows, and waivers. We do this for you.
Go Live
Your members start using it. We support you through the first cycle. Apple Pay, Google Pay, card, ACH.
What your admin does: Creates payment items (dues, fees, gear). Monitors the dashboard. That's it. What your members see: A clean payment experience in the app they already use for practice schedules and team chat.
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